The era of rapid market change, banks and other financial institutions are not judged only by their quantitative metrics (performance indicators, returns, risk measures, etc).
Nowadays, the importance of the qualitative elements in a modern banking operation is perhaps of an equal or of a higher weight. The readiness and adaptability status for the growing regulatory guidelines and directives, on both local and international level, are elements that build or destroy the fame and reputation of an institution.
These elements guarantee the protection of the bank and its stakeholders from money laundering, fraud, corruption and other shady practices, cultivating a spirit of efficiency and responsibility for the design and selection of processes and resources. These are the drivers for a successful and reputable operation